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Full Time Sales & Customer Success Specialist

Company: H!ERO Inc.
Location: Torrance
Posted on: July 30, 2022

Job Description:

Job Description We are looking for a full-time solution-savvy Sales and Customer Success Specialist to join our growing team. The primary responsibility is account management including relationship management, creating upsell and cross-sell opportunities, managing customer renewals, and overseeing territory expansions. You will be individually responsible for small and medium-sized accounts and work in tandem with other members of the team. We are looking for a smart and driven professional committed to delivering the best services and the right solutions to our customers. The ideal candidate should have an aptitude for sales, be comfortable with being part of a growing department, be quick on their feet, adaptable to change, and ready to take ownership of their role. Responsible for customer accounts, including: Develop lasting and helpful relationships with customers Communicate with customers on a regular basis in a way that adds value Learn customer's objectives and up-selling the appropriate tools Complete sales with specific customers Schedule follow-ups with customers and gather feedback Stay up to date on all industry compliance standards and protocols Requirements: Undergraduate Degree is preferred with 1-2 years of work experience Relevant experience in one or more of the following areas: customer service, marketing, sales, or account management A basic understanding of customer service principles Excellent communication skills Must be willing to travel occasionally We are experiencing tremendous growth, so the ability to work in a fast-paced dynamic environment is necessary PLEASE NOTE - THIS POSITION INCLUDES IN-PERSON SALES (BASE PAY) AND CUSTOMER SERVICE

Keywords: H!ERO Inc., Torrance , Full Time Sales & Customer Success Specialist, Sales , Torrance, California

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