Customer Service Representative

Company: Staffing Network
Location: Torrance
Posted on: November 16, 2021

Job Description:

Staffing Network is currently hiring Customer Service Representatives for our client located in Torrance! In the role of customer service representative you would be responsible for the following:Compliant with various computer programs / systems (EDI).Order entry: standard orders/direct ship; order acknowledgements, invoicing, debit/credit memos, shipping instructions, maintain customers e-mail address in computer system for automatic mailing of invoices, enter special discounts.Customer backorder maintenance, all customer satisfaction functions, interface with warehouse supplying shipping instructions, working out inventory problems (short stock), create Kaizen opportunities in the department.Oversee warehouse office safety, security, equipment & supplies.Required Skills and AbilitiesEssential Skills and Experience:Oracle, Microsoft Excel (intermediate preferred, advanced a plus), 40-60 words per minute, 10 key by touch, excellent verbal skills, positive customer service personality (important).Experience - minimum 5 yearsBeneficial Skills and Experience: Common software capabilities including Intermediate Excel, Word, business e-mail skill.Automotive Aftermarket Experience a plus.Education/Training/CertificationsHigh School DiplomaOnce trained the position will transition to 80% work from home and 20% office. the company will provide all necessary equipment.Job Type: Full-timePay: $18.00 - $22.00 per hourSchedule:

• 8 hour shift
• Day shift
• Monday to Friday
• OvertimeEducation:
  • High school or equivalent (Preferred)Experience:
    • customer service: 5 years (Preferred)Work Location: One location

Keywords: Staffing Network, Torrance , Customer Service Representative, Sales , Torrance, California