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Production Copier Technician / Field Supervisor - $70k+

Company: ONE TOUCH SOLUTIONS, INC
Location: Torrance
Posted on: November 26, 2022

Job Description:

1 Touch Office Technology is currently seeking a -Production Printer Technician -who is skilled in repairing and maintaining Ricoh Production Copiers and Printers for the Los Angeles area. -
If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you!Essential Job Duties

  • Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and segment 1 through 4 devices as needed. - -
  • Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines including Ricoh, Xerox and Brother. -
  • Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements
  • Effectively complete all territory assignments and developing options to resolve unexpected problems
  • Participates in training to remain up to date with new products and procedures.
  • Provide specialist service to other field service technicians for unresolved technical problems/issues
  • Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
  • Working in a fast-paced environmentQualifications
    • 2-6 years minimum of relevant experience
    • Must have experience with servicing and repairing production level office equipment such as copiers, printers
    • Applicants with any advanced Ricoh Production Print certifications are highly preferred
    • Strong computer knowledge
    • Excellent customer service communication skills are essential
    • Strong problem-solving and mechanical/electrical skills
    • Highly motivated and capable of working independently in the field
    • Must possess a valid driver's license with a clean driving record. A -company car -will be provided.Benefits
      • Advancement and growth into leadership roles
      • Team-player environment
      • Medical/Dental/Vision/Life insurance plans
      • Matched 401k
      • PTO, Vacation, Sick Leave
      • FSA/HSA programs
      • Company car for work and personal use

Keywords: ONE TOUCH SOLUTIONS, INC, Torrance , Production Copier Technician / Field Supervisor - $70k+, Professions , Torrance, California

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