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Vendor Compliance Analyst

Company: Citizen Watch America
Location: Torrance
Posted on: November 20, 2022

Job Description:

Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service. SUMMARY The Vendor Compliance Analyst is responsible for the timely onboarding of new accounts and to ensure that all vendor compliance requirements, as communicated from our accounts, are documented; disseminated to all relevant teams; and adhered to. This role will also assist in the administration of Vendor Compliance requirements and support cross functional teams in researching charge backs as needed. RESPONSIBILITIES Review, evaluate and update Vendor Compliance policies and procedures, as needed to remain compliant with vendor compliance requirements. Create, update, and maintain Vendor Compliance account files and update system tools, databases, spreadsheets, and documents, as necessary. Review customer electronic guides for updates ensuring that any new Vendor Compliance requirements are communicated timely to all relevant teams. Maintain accurate records of customer requirements and update system tools, databases, spreadsheets, and documents, as necessary. Develop and maintain compliance guides to be used by shipping team. Primary point of contact for cross functional teams in support of vendor compliance inquiries, including audits and troubleshooting of compliance errors on ticketing, labeling, and shipping instructions. Liaison between cross functional teams: CWA internal (including Sales, IT, EDI, Credit, Import/Export, Sales Op's, Sales Support & Customer Care), Warehouse and our CWA customers relating to vendor compliance items. Support / facilitate a smooth process for vendor on-boarding (new customer set-up). Audit and approve packing, labeling/ticketing & shipping requirements, based on vendor guidelines. Monitor, review, and resolve compliance errors to ensure orders are processed in adherence to our vendor compliance requirements. Assist EDI department with new customer set-up & mapping issues. Assist Credit department on chargeback inquiries. QUALIFICATIONS A high school diploma; college degree preferred 5 - 7 years experience in a similar role Highly self-motivated with an ability to operate beyond task level Excellent working knowledge of Microsoft Word and Excel Ability to demonstrate analytical skills and interpret data. Strong customer focus and ability to work under pressure. Excellent follow-through and attention to detailJob Type: Full-timeBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insuranceSchedule: 8 hour shift Monday to FridayWork Location: Hybrid remote in Torrance, CA 90502

Keywords: Citizen Watch America, Torrance , Vendor Compliance Analyst, Professions , Torrance, California

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