Import Coordinator

Company: HITACHI
Location: Torrance
Posted on: May 9, 2022

Job Description:

Job Description The successful candidate in this position will possess key skills and experience which include knowledge of international import air and ocean transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team. This is a remote employment opportunity for an experienced candidate who resides in either GA, TN, or AL. Occasional travel to customer locations will also be required.Qualities

• Ethical with sound judgment
• Possess a passion to help team members
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Goal-oriented, task driven
• Balances team's needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills Essential Duties & Functional Responsibilities Required Required Knowledge Skills & AbilitiesThe following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Performing tasks safely
  • Ensuring area housekeeping requirements are met
  • Abiding by all OSHA rules and Vantec Hitachi Transport System (USA), Inc.'s safety practices
  • Meeting established procedures and productivity, safety and quality standards
  • Communicating both orally and in writing in a clear and concise manner
  • Serving as the customer service liaison between the Company and the customer specific to brokerage
  • Processing daily import transactions for transmittal to Customs including CBP Form 214 Admissions, CBP Form 7512 in-bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
  • Coordinating all PGA (participating government agency) information
  • Opening files, entering notes, information and document requests in CargoWise
  • Invoicing and manifesting information entered into CargoWise and submitting invoice packets weekly to the customer
  • Sending information/document requests to customer as needed for PMD product master information
  • Communicating with specified government agencies, customer, carriers, and operations on all issues affecting customs brokerage and FTZ related
  • Filing document requests, correspondence and documents in a file folder identified by the applicable admission number
  • Ensuring compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
  • Coordinating shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
  • Converting and verifying shipment weight, volume and foreign currency
  • Maintaining communication with customers, carriers and vendors
  • Working with operations and forwarders on in-bond moves into and out of the FTZ
  • Assisting customers with questions, complaints, requests, tracking and tracing
  • Handling accounting processes accurately and in a timely manner
  • Coordinating shipments from airline, ocean piers and CFS (container freight station) to the customers place
  • Reviewing documentation or issue documents to meet government regulations and carrier regulations
  • Supporting, help and work with supply chain department of customers and provide the solution or any kaizen action to the customers
  • Ensuring email and telephone calls are promptly and politely answered
  • Ability to travel according to business needs
  • Performing other duties as assigned by the Manager Competencies
    • Strategic Thinking
    • Problem Solving/Analysis
    • Project Management
    • Communication Proficiency
    • Personal Effectiveness/Credibility
    • Multi-tasking Supervisory Responsibility
      • Not applicable Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions Previous Work Experience
        • Minimum 3+ years operational freight forwarding experience in air & ocean imports Education and Certifications
          • High school diploma / GED Experience Requirements and Preferences
            • Excellent verbal and written communications skills that demonstrate a proven ability to develop relationships with range of internal and externa customers
            • Bilingual in English and Japanese or English and Chinese preferred but not required
            • Intermediate to advance skills in Microsoft applications
            • CargoWise, WMS, SAP experience is a plus
            • Detail oriented with ability to solve problems independently as well as in a team environment
            • Demonstrated experience interacting, developing and maintaining customer relationships
            • Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
            • Ability to understand any and all safety requirements and regulations (OSHA)
            • Excellent planning and organizational skills
            • Ability to pass all TSA background requirements
            • Knowledge of ISF filing
            • Ability to work flexible hours according to business needsAdditional Eligibility Qualifications
              • Ability to read and interpret documents
              • Ability to write routine reports and correspondence
              • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
              • Ability to multi task
              • Ability to solve problems independently as well as in a team environmentWork Authorization/Security Clearance (if applicable)
                • Must be legally authorized to work in the United States Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to talk and hear, to stand and walk for short periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk; reach with hands and lift with arms, shoulders and legs. The employee is required to sit for prolonged periods of time; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50+ pounds. Work Environment Most work time will be spent in a home or office setting where the environment is climate controlled. Occasionally, work time may be spent in a warehouse where the environment is not climate controlled. Vantec Hitachi Transport System (USA), Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. EOE/M/F/D/V

Keywords: HITACHI, Torrance , Import Coordinator, Professions , Torrance, California