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Payment Services Analyst

Company: CTI Education Group
Location: Torrance
Posted on: November 19, 2021

Job Description:

Job Description - Payment Services Analyst (HCU00007Y) Job Description Payment Services Analyst ( Job Number: HCU00007Y ) Description The HFCU plays an important role in contributing to the success of Honda's global operations. Honda has a clear vision for the future in 2030, and it's a joyful one! We are looking for people with the individual skills, courage, persistence, and dreams that will help us reach our future-focused goals. We are seeking diversity of thought and experience to drive innovation and help us make fully informed decisions. The purpose and function of the Payments Services Analyst position is to be responsible for processing Digital Banking External Transfer requests in accordance with National Automated Clearing House Association (NACHA) payment guidelines and within Honda FCU risk tolerance practices. The Payments Services Analyst is responsible for the daily operations of Digital Banking Person-to-Person (P2P) member payments in accordance with the Electronic Funds Transfer Act (EFT) and Regulation E guidelines. The position will provide tertiary backup services for processing all electronic fund transfer (EFT) and ACH incoming as well as outgoing automated clearing house (ACH) files representing payrolls for AHM, HDMA and Honda Federal Credit Union (HFCU) member payments. At Honda, our associates take pride in their responsibilities. A typical day for the Payments Services Analyst will include:

  • Analyzes and processes member ACH Digital Banking External Transfer requests timely and accurately. Make outbound calls to validate first time service users for risk management.
  • Identify and analyze fraud patterns and make recommendations to improve internal processes as well as vendor fraud detection system so as to mitigate risk.
  • Analyzes and processes member Regulation E and EFT Digital Banking P2P payment requests. Analyze fraud trends and recommends systemic fraud mitigation adjustments. Works with Member Services staff to research and respond to member inquiries.
  • Processes all Corporate Honda Payroll and Credit Union ACH electronic files, including exemptions and returns; serve as a back-up for Senior Payments Services Specialist or for Payments Services Specialist. Qualifications We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda--as a Payments Services Analyst , you must have:
    • Bs degree or 3 years related financial institution experience with 2 years related work experience in managing external transfers/P2P payments and ACH/EFT processing .
    • 1+ years experience in operating Ditigal Banking external transfers
    • 1+ years experience operating Zelle P2P payments
    • 1+ years experience in Automated Clearing House (ACH) processing and dispute/claims resolution.
    • strong interpersonal, communication (both written and verbal), and analytic skills are critical
    • Working knowledge of ACH regulations.
    • Working knowledge of EFT regulations.
    • Strong working knowledge of MS word, excel, OUtlook
    • working knowledge of adobe acrobat American Honda Motor Co., Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Keywords: CTI Education Group, Torrance , Payment Services Analyst, Professions , Torrance, California

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