Senior Customer Support Associate
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Senior Associate Customer Support
representative to join their team in a fully remote capacity.
Key Responsibilities
Respond to complex customer questions via telephone and escalate
when appropriate
Research customer inquiries and ensure thorough follow-ups
Record and track calls, update account histories, and maintain
detailed documentation
Required Qualifications
High school diploma or GED
Six (6) or more years of customer service or related call center
experience
Experience working with help desk software and telephone
systems
Familiarity with general office equipment and common business
software
Proven experience working within structured organizational
environments
Keywords: VirtualVocations, Torrance , Senior Customer Support Associate, Other , Vista, California
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