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Collector

Company: Compex Legal Services, Inc.
Location: Torrance
Posted on: January 20, 2023

Job Description:

Job DescriptionCompex Legal Services is looking to hire a full-time Collector. The Collector is responsible for accounts receivable and business to business collections which includes, collecting on unpaid balances and working with other departments to resolve client issues.Who we are:Compex is the nation's leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We emphasize innovation, world-class delivery and leading-edge thinking as a competitive advantage in delivering solutions to our clients and markets. We are on a strong continued growth trajectory and advancing our technology strategy is key to our future success.This position will help us with:

  • Correspond with clients for payment.
  • Interface with other departments to resolve all disputes raised by client.
  • Provide support/documents to client as requested.
  • Conduct research on unpaid and disputed invoices.
  • Escalate unresolved disputes.
  • Generate Dunning Letters.
  • Manage and update daily system generated tasks.
  • Make contact with relevant parties via all forms of communication.
  • Inform clients of their payment status and/or delinquency of account.
  • Negotiate settlements and/or establish a viable payment plan.
  • Be persistent in contacting clients.
  • Address questions, complaints, or suggestions.
  • Follow up on late payment notices.What you should have:
    • Some Collections experience preferred, Customer Service experience a plus.
    • Strong English language verbal and written communication skills.
    • Ability to communicate effectively with clients and other departments.
    • Working knowledge of PC software; Excel and Word preferred.
    • Ability to handle self under pressure with professionalism, calmness and tact.What we offer:
      • An entrepreneurial environment and a flat organization – less red tape!
      • Paid Time Off
      • Paid holidays
      • Medical, vision, and dental benefits

Keywords: Compex Legal Services, Inc., Torrance , Collector, Other , Torrance, California

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