Company: Compex Legal Services, Inc.
Posted on: January 20, 2023
Job DescriptionCompex Legal Services is looking to hire a
full-time Collector. The Collector is responsible for accounts
receivable and business to business collections which includes,
collecting on unpaid balances and working with other departments to
resolve client issues.Who we are:Compex is the nation's leading
record retrieval provider. We serve thousands of law firms and the
largest insurance carriers to provide record retrieval, record
summarization, IME interface, and deposition reporting solutions
that reduce cost and cycle time. We empower our clients to make
faster, more informed decisions by streamlining across claims,
legal, and third parties. We emphasize innovation, world-class
delivery and leading-edge thinking as a competitive advantage in
delivering solutions to our clients and markets. We are on a strong
continued growth trajectory and advancing our technology strategy
is key to our future success.This position will help us with:
- Correspond with clients for payment.
- Interface with other departments to resolve all disputes raised
- Provide support/documents to client as requested.
- Conduct research on unpaid and disputed invoices.
- Escalate unresolved disputes.
- Generate Dunning Letters.
- Manage and update daily system generated tasks.
- Make contact with relevant parties via all forms of
- Inform clients of their payment status and/or delinquency of
- Negotiate settlements and/or establish a viable payment
- Be persistent in contacting clients.
- Address questions, complaints, or suggestions.
- Follow up on late payment notices.What you should have:
- Some Collections experience preferred, Customer Service
experience a plus.
- Strong English language verbal and written communication
- Ability to communicate effectively with clients and other
- Working knowledge of PC software; Excel and Word
- Ability to handle self under pressure with professionalism,
calmness and tact.What we offer:
- An entrepreneurial environment and a flat organization – less
- Paid Time Off
- Paid holidays
- Medical, vision, and dental benefits
Keywords: Compex Legal Services, Inc., Torrance , Collector, Other , Torrance, California
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