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Benefits Administrator

Company: King's Hawaiian
Location: Torrance
Posted on: November 20, 2022

Job Description:

Joining King's Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you're excited to rise with our team, come and join our `ohana!
Working under general supervision, the Benefits Administrator will support the implementation and administration of employee benefit programs at King's Hawaiian, including health and welfare, wellness, retirement, time off, and leaves of absence. Principal outcomes of this position include quality manage-ment of benefits-related processes and data, and an overall elevated participant experience. The Benefits Administrator creates an irresistible employee experience through participation in company benefits programs.
Essential Job Duties And Responsibilities

  • Perform routine quality checks on benefits-related data housed in King's Hawaiian HR and Payroll systems, including enrollment, contributions, deductions, COBRA, and other benefit changes.
  • Monitor the flow of data between internal and external systems; identify data discrepancies and integration issues quickly and proactively.
  • Assist with 401(k) plan administration, including the audit of payroll deferrals and match contributions, preparation of annual compliance reporting, plan enrollment, and participant education.
  • Assist with NQDC plan administration, including the audit of payroll deductions and employee contributions, preparation of compliance reporting, plan enrollment, and participant and education.
  • Partner with employees and managers on escalated absence (time offs and leaves of absence) issues, including time tracking, pay status, return to work, and status management.
  • Manage the tuition reimbursement program: identify and implement program enhancements, ensure policy updates are maintained in program documentation, establish and maintain vendor partnerships, adjudicate reimbursement exceptions, and ensure payment accuracy.
  • Collaborate with internal partners to create an irresistible candidate and employee experience by supporting talent acquisition and onboarding activities, including candidate inquiries, new hire orientation, and initial enrollment.
  • Support internal and external partners to achieve flawless execution of the open enrollment experience.
  • Support employees and people leaders with benefits-related questions and facilitate the proper use of their elected plans.
  • Support the implementation and ongoing administration of employee wellness programs.
  • Participate in benefits events: health fairs, biometrics, vaccinations, appreciation days, etc.
  • Provide support as needed for the implementation and management of the onsite clinic.
  • Perform other duties as required or assigned which are reasonably within the scope of this role.
    BASIC QUALIFICATIONS (EDUCATION And/or EXPERIENCE)
    • Bachelor's degree from an accredited institution in HR, Business, Accounting, or equivalent work experience required; Qualified 401(k) Administrator (QKA) or similar certification preferred
    • At least 3 years of experience in a Human Resources or Finance-related function required; benefits and/or analytical experience preferred
    • Demonstrated background of progressive responsibility in human resources with proficient knowledge of benefits practices, principles and regulations required; experience in a manufacturing and/or corporate setting preferred
      Additional Qualifications (job Skills, Abilities, Knowledge)
      • Proficient knowledge of benefits practices and procedures for the implementation and administration of organization-wide benefits plans, programs, and policies.
      • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel and Outlook
      • Working knowledge of pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, etc.
      • Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
      • Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization
      • Working knowledge of HR Management software such as Workday, PeopleSoft or similar
      • Proficient ability to organize, prioritize and control job responsibilities to meet deadlines in an environment with overlapping and potentially conflicting priorities
      • Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
      • Ability to assertively solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
      • Willingness and ability to embrace King's Hawaiian's aloha values of excellence, dignity, saying it like it is in a way it can be heard
      • Ability to demonstrate curiosity, collaboration, critical-thinking and emotional intelligence
        King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.

Keywords: King's Hawaiian, Torrance , Benefits Administrator, Other , Torrance, California

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