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Supervisor, Provider Services

Company: Providence Health & Services
Location: Torrance
Posted on: August 5, 2022

Job Description:

Description Supervisor, Provider Services Providence Medical Institute fills a key position in providing supervision of credentialing and onboarding staff. Key to the position is accountability and responsibility for assuring that all professional staff and allied health practitioners are credentialed in accordance with professional staff bylaws, policies and procedures, The Joint Commission (TJC) standards as well as state and federal rules, if applicable. The position manages all processes related to timely and appropriate verifications of all aspects of credentialing and privileging of the professional staff, and serves as resource to credentialing staff. The demonstration of ability to use credentialing software, creation and analysis of reports is important to the role. The Supervisor monitors productivity of the team and leads in managing quickly changing priorities for all assignments. In addition, the position provides training to staff on department credentialing processes and develops training guides for Credentialing Department tasks. MAJOR CHALLENGES:

  • Collaborating with team members in coordinating and ensuring completion of time-sensitive information among competing priorities.
  • Maintaining flexibility among large set of data and information that require attention to detail.
  • Ensuring that security of credentialing information is maintained and is accurate, and kept confidential at all times. Patient Population Served: Not Applicable Required qualifications:
  • Bachelor's Degree
  • Certified Provider Credentialing Specialist (CPCS); OR must become certified within 3 years
  • Certified Professional Medical Staff Services Management (CPMSM) optional
  • 2 years of leadership experience required with progressively responsible roles
  • 3 years of experience in a medical credentialing environment (payer, IPA, medical group, or institutional privileging).
  • Experience with strong focus on customer service and producing positive outcomes
  • Demonstrate experience with and use of credentialing software program
  • Demonstrate experience in medical staff affairs, credentialing, and privileging
  • Knowledge of physician payer credentialing, physician and allied provider privileging, and physician/provider and site regulatory licensing
  • Demonstrate a high level skill using standard Microsoft Office desktop applications (Word, EXCEL, PowerPoint, Outlooks)
  • Must demonstrate proficiency in online credentialing applications and enrollment platforms, such as PECOS, PAVE, MD Staff, CAQH, NPDB, GSA, OIG, AMA and AOA profile service
  • Must be self motivated and organized in task completion
  • Must be detail oriented
  • Excellent communication skills
  • Must be able to speak, read, and write professionally in the English language. Must type a minimum of 35 wpm.
  • Must be tactful and proficient in conflict resolution
  • Must be able to work independently and with a team
  • Must be able to deal effectively with all levels of Providence personnel, the public and physicians
  • Microsoft Office Suite (Word, Excel, Access, Powerpoint)
  • Microsoft Teams and Microsoft SharePoint Online Preferred qualifications:
    • 4 years of experience in medical staff/provider services, project management and administrative support Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities About the location you will serve: Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective. We offer a full comprehensive range of benefits - see our website for details - About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: P359224 Company: Providence Jobs Job Category: Credentialing Job Function: Provider Services Schedule: Full time Shift: Day Career Track: Leadership Department: 7010 OUTPATIENT SURGERY CA TORRANCE Address: CA Torrance 21311 Madrona Ave Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Providence Health & Services, Torrance , Supervisor, Provider Services, Other , Torrance, California

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