Server (Late Night)
Company: Denny's
Location: Torrance
Posted on: June 21, 2022
Job Description:
At Seaside Dining Group, we love feeding people! -If you have a
passion for food and serving others, see what your future can hold
at Denny's. We are looking for Late-Night Servers to join our
winning team.
-
This job posting is for employment at an independently owned and
operated franchisee of Denny's. -
-Salary starting at $15.00
Full Job Description -
Accountability
Reporting to the General Manager and Restaurant Manager, the Server
greets, seats, and services guests in a friendly and courteous
manner take and delivers orders, suggestively sells, receives
payment, and assists other service personnel as needed to provide
total guest satisfaction. Responds to and addresses guests'
concerns in a timely and courteous manner.
Key Business Areas
A "Key Business Area" is an area of performance in which the Server
must be successful to meet
their accountabilities. Successful results in the Key Business
Areas are supported by the following
behaviors or actions:
- Demonstrates a sense of urgency when serving guests; meets
service cycle timing standards
- Greets guests immediately upon arrival and acknowledges them at
departure
- Assists with guests seating, utilizing proper arrival order and
rotation procedures; assists with any special needs
- Suggestively sells and achieves guest check average
targets
- Accurately enters orders on point of sale system
- Prepares beverage orders as well as some appetizers, salads,
and desserts
- Checks prepared orders for completeness and
presentation
- Delivers food and beverage orders timely and in accordance with
standards
- Attends to guest during the entire dining experience in a
prompt and courteous manner
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Uses proper telephone etiquette; assists with "to go"
orders
- Pre-busses tables in a timely manner; clear, cleans and presets
tables promptly upon guests departure
- Addresses complaints and requests promptly in a courteous
manner and notifies the supervisor of any issues
- Demonstrates safe cash handling procedures in accordance with
policy and accurately completes cash, credit card, and discount
transactions
- Willingly assists others without being asked
- Maintains cleanliness and organization of dining room and
service area
- Completes all required side-work, including deep cleaning
assignments
- Provides prompt and courteous service and is cordial to all
team members and guests
- Adheres to Denny's Brand Standards and internal policies and
procedures
Essential Functions
- Ability to lift and carry supplies and equipment up to 30
lbs
- Ability to raise a tray weighing up to 25 lbs to shoulder
height
- Able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in the work
area
- Must be able to stand and walk throughout a 4 to 8-hour
shift
- Must be able to hear well in a loud environment to respond to
employee and guest needs
- Must meet any state, county, or municipal regulation pertaining
to health risk concerns about food handling
- Must be able to observe and differentiate between monetary
denominations
- Must be able to serve all Denny's menu products
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
Position Qualifications
- Must be able to communicate effectively in English both orally
and in writing
- Must be able to pass all required tests and training
requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them
throughout the shift
- Must be able to work a flexible schedule, including holidays,
nights, and weekends
- Possesses excellent guest service skills
- Possesses basic math skills (add, subtract, multiply and
divide)
- Must be dependable and able to learn basic tasks and follow
instructions
- Places a value on diversity and shows respect for others
Physical Requirements - Ability to stand and walk approximately
85%-95% of shift; ability to lift
and carry 10-65 lbs; ability to move freely throughout the
restaurant; ability to operate the restaurant equipment and drive a
motor vehicle.
REASONABLE ACCOMMODATION:
Seaside Dining Group, Inc. will make reasonable accommodations to
allow a qualified individual with a disability to enjoy equal
employment opportunities and to perform the essential functions of
the job. This position description should be applied
accordingly.JB.0.00.LN
Keywords: Denny's, Torrance , Server (Late Night), Other , Torrance, California
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