Branch Service Specialist, Part-time 20 Hours, Torrance, CA
Company: Union Bank
Location: Torrance
Posted on: May 16, 2022
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Job Description:
Are you passionate about creating an exceptional client
experience?Discover your opportunity with Union Bank -, a division
of the Mitsubishi UFJ Financial Group (MUFG), the 5th largest
financial group in the world. At Union Bank, we have our clients'
best interest in mind and draw on more than 160 years of experience
to understand their distinct needs to tailor our solutions. We're
part of 180,000 colleagues around the globe striving to be the
world's most trusted financial group, knowing that trust starts
with a culture of putting people first and empowering you to
achieve your potential.Join Union Bank, where being inspired is
expected and creating results is rewarded.We're seeking a Branch
Service Specialist who is responsible for providing our customers
with an excellent banking experience. As part of the front line of
customer service, you would be responding to client inquiries and
customer requests, processing transactions, resolving difficult or
complex issues, and making quality sales referrals. Specifically,
the job entails resolving complaints in a professional manner or
forwarding the issue accordingly, suggesting additional bank
services where appropriate, and approving documents and
transactions (e.g., G/L tickets, IBC's, Customer Charges, Deposits,
etc.). Additional responsibilities could involve:Limited Time
Only!$1,500 Sign-on Bonus for all Branch Service Specialist hires
who accept an offer by 5/31/2022!New Branch Service Specialists who
accept an offer between now and 5/31/22, will receive a one-time
sign on bonus of $1,500.00Customer Service TransactionsMaintain
cash drawer within prescribed cash limits and meet cash balancing
standards.Perform more complex tasks such as Safe Deposit
activities, merchant teller services, remote branch capture, etc.,
in compliance with established policies, procedures, and
standards.Sales ReferralsParticipate in sales promotions and meet
monthly referral goals and potentially train tellers to effectively
identify quality referral
opportunities.Operations/Risk/ComplianceResponsible for following
and adhering to all bank operational and security procedures,
including compliance and privacy policies to maintain customer
confidentiality.Conform to all government compliance
regulations.Qualifications:As the right candidate, you should meet
the following criteria:Customer service and cash handling
experience.Effective verbal and written communication
skills.Excellent leadership and interpersonal communication.Good
math, reading, and comprehension abilities.Familiarity with
standard branch technology and teller equipment.Strong
problem-solving skills.2+ years of experience in customer service
at a retail bank.#LI-OnsiteThe above statements are intended to
describe the general nature and level of work being performed. They
are not intended to be construed as an exhaustive list of all
responsibilities duties and skills required of personnel so
classified.We are proud to be an Equal Opportunity/Affirmative
Action Employer and committed to leveraging the diverse
backgrounds, perspectives and experience of our workforce to create
opportunities for our colleagues and our business. We do not
discriminate on the basis of race, color, national origin,
religion, gender expression, gender identity, sex, age, ancestry,
marital status, protected veteran and military status, disability,
medical condition, sexual orientation, genetic information, or any
other status of an individual or that individual's associates or
relatives that is protected under applicable federal, state, or
local law.Some MUFG roles require that individuals be fully
vaccinated against COVID-19, subject to exemptions for medical or
religious reasons, as well as any other reason required by
applicable law or order. Should you be selected for an interview,
your recruiter will provide additional information.#LI-Onsite
Keywords: Union Bank, Torrance , Branch Service Specialist, Part-time 20 Hours, Torrance, CA, Other , Torrance, California
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