Company: Miyako Hybrid Hotel Torrance
Posted on: May 12, 2022
We are looking for the Executive Housekeeper that directs the
institutional housekeeping program to ensure clean, orderly and
attractive conditions according to Miyako's service standards for
the hotel by performing the following duties personally or through
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
--- Establishes standards and procedures for the work of the
--- Plans work schedules to ensure adequate coverage for the
delivery of excellent service.
--- Inspects and evaluates physical conditions of the hotel guest
rooms and public space.
--- Submits recommendations to management for painting, repairs,
furnishings, relocation of equipment, and use of space.
--- Conducts a periodic inventory of linen, glassware, and guest
--- Investigates new and improved cleaning instruments and
--- Selects and purchases new equipment and furnishings.
--- Conducts monthly department meetings.
--- Maintains and evaluates performance of all Housekeeping
--- Monitors attendance records of staff.
--- Prepares weekly, monthly and periodic reports for
--- Maintains and monitors high standards of quality guest
--- Trains and retrains all Housekeeping staff on a constant
--- Assigns duties to Assistant Housekeeping Managers and
supervisors following up on tasks through completion.
--- Monitors occupancy levels and room availability with the
--- Prepares and implements all departmental procedures.
--- Ensures that all departmental and hotel-wide procedures are
--- Monitors employee uniforms and maintains grooming
--- Follows up on guest complaints, guest comment cards, guest
letters to ensure guest satisfaction.
--- Confers and cooperates with all department managers to ensure
communications are accurate to achieve guest satisfaction.
--- Communicates to all Housekeeping staff using verbal or written
communications about any activities necessary in the hotel.
--- Maintains labor budget.
--- Monitors department expenses.
--- Approves payroll.
--- Communicates with Executive Management about any needs or
--- Attends daily, weekly and monthly meetings as required.
--- Hires and recommends for termination employees as
--- Conducts new hire department orientation.
--- Handles Manager on Duty shifts as scheduled.
--- Maintains professional communications and rapport with peers at
--- Maintains all human resource paperwork for direct management
--- Steps in to any Housekeeping area when it is necessary to
--- Maintains working knowledge of Hotel Safety and Evacuation
--- Coaches and counsels staff as necessary.
--- Promotes teamwork within department and among all hotel
--- Assist the Rooms Director with other tasks as requested.
Keywords: Miyako Hybrid Hotel Torrance, Torrance , Executive Housekeeper, Other , Torrance, California
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