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Associate Director, IPA Growth Operations

Company: Optum
Location: Torrance
Posted on: July 15, 2021

Job Description:


This teammate will be responsible for driving strategy, operations and outcomes for provider network growth throughout the Southern California market. He or she will lead a growing team of high impact, high motivation individuals, and is expected to manage multiple work streams while proactively and effectively communicating across internal and external stakeholders.

Essential Functions:

  • Manage a high-performing team accountable for IPA exclusivity transition efforts, innovation and execution of new capabilities

  • Matrix-manage cross-functional teams that support IPA exclusivity transition efforts

  • Support internal operations teams in achieving regional-level growth-related performance goals

  • Maximize value prop of CRM Salesforce by driving the expansion of Salesforce’s growth enablement tools/resources

  • Develop robust and collaborative working relationships with key stakeholders and support functions to result in successful completion of deal activities.  

  • Prepare and present executive communication to support network development processes.

  • Become a valued strategic thought partner for Optum Care Delivery Organization IPA growth workstream owners by contributing innovative ideas and approaches to improve results across the organization.

  • Facilitate best practices sharing around exclusivity contracts with regional operations teams

  • Influence the capabilities, actions and work quality of other Optum support functions to support continuous improvement.

  • Performs additional duties as assigned.


  • BA/BS in analytical discipline from a top-tier undergraduate institution.

  • Advanced Degree: MBA (preferred), MPH, or MHA


  • 5+ years of rigorous professional experience (investment banking, consulting, early stage company experience)

  • Operations experience with a track record of driving business and financial performance (P&L ownership preferred)

  • Demonstrated experience leading and developing high performing teams

  • Experience in value-based healthcare operations with a health plan, medical group or IPA

  • Robust analytical skills with an emphasis on data-supported decision making

  • Excellent communication and interpersonal skills, with the ability to be personable yet persistent

  • Ability and willingness to stretch “up” and “down” in responsibilities

Knowledge, Skills, and Abilities:

  • Execution minded, with a bias towards action

  • Strong ability to develop trusting professional relationships

  • Ability to make decisions and lead through ambiguity

  • Dynamic communicator—comfortable speaking and/or presenting in front of large, important stakeholders

  • Ability to modulate leadership style and presence based on audience

  • Attention to detail (i.e. zero defect work)

  • Creative and strategic thinker

  • Strong proficiency in Excel and PowerPoint

  • Smartsheets and Salesforce CRM development and reporting skills

  • Exceptional project management with the ability to organize, direct and lead special projects

  • Strong ability to collaborate with senior leadership and other department directors/managers to define business strategies, analyze operational inefficiencies, implement creative solutions, and measure outcomes/success.

  • Demonstrated ability to exercise initiative, independent judgment and be a self-starter.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, Torrance , Associate Director, IPA Growth Operations, Other , Torrance, California

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