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Customer Support Representative I****

Company: CorTech LLC
Location: Torrance
Posted on: May 6, 2021

Job Description:

Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.

Hours:8:00am to 5:00pm

admin person must be comfortable with Excel and be able to quickly and accurately enter data into computer from several different sources. Must have good customer service skills as candidate may work with customers directly.

Keywords: CorTech LLC, Torrance , Customer Support Representative I****, Other , Torrance, California

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