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Medical Assistant III

Company: Providence Health & Services
Location: Torrance
Posted on: May 3, 2021

Job Description:

Providence is calling a Medical Assistant III (Full-Time/Variable shift) to Providence Medical Institute in Torrance, CA.

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Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire screening and interview system.

We are seeking a Medical Assistant III who will work under the delegation of a licensed practitioner to perform duties as directed to assist in providing patient care to assigned patients. A MA III is capable of performing all aspects of the MA I and MA II roles. Additionally, the MA III proactively takes initiative and serves as an informal leader with additional responsibilities related to clinic/location. MA III serve as an ambassador, change agent, quality champion, and mentor/resource to Medical Assistants by providing support, guidance, and training as needed.

In this position you will:

  • Perform all duties and passed competency testing/evaluation as required for a Medical Assistant I and Medical Assistant II.

  • Operate as a fully competent MA performing all job functions timely, efficiently and effectively utilizing knowledge of medical assistant training and skills.
  • Deliver upon the service expectations of both patients and fellow team members by listening to their needs; engaging in positive interactions; and following through on promises made in a thoughtful, efficient, timely and courteous manner so that their total outcome is better than expected.
  • Perform and assist with front and back office duties and coverage required to support patient care.
  • As appropriate, has validated competencies in high-risk and/or advanced procedures needing specialized expertise.
  • Demonstrate a willingness through ongoing participation and ability to take on a larger scope of responsibility, such as, clinic projects, involvement in system work, and/or councils or committees. A minimum of 3 of the following responsibilities is required:
  • Preceptor (including, but not limited to):
    1. Completion of preceptor training;
    1. Precept new graduates in the art and science of being a medical assistant or precept in an intensive clinical orientation;
    1. Review of appropriate competency checklists and monitor completion of specific areas;
    1. Help clinical staff with training needs and identify learning opportunities with a review of pertinent policy and procedures, observation skills, etc.
  • Own-It Program Champion
  • Caring Reliably Champion
  • EPIC Super-User
  • Culture/Engagement Champion
  • Change Agent/Ambassador for the organization
  • Quality/Safety Officer
  • Vaccine Coordinator
  • Scribe (certification through accredited program required)

  • Work in a safe manner, adhering to general safety precautions and standards. Report any unsafe conditions to their supervisor and/or the safety hotline.
  • Consistently meet skill based competency expectations established for the organization and shows a commitment to education and/or certification consistent with level and area of practice.

Required qualifications for this position include:

  • H.S. Diploma or GED
  • Existing caregivers in the MA role as of 7/1/2021, will have 12 months to obtain their California state or National MA certification as listed above.
  • Current BLS - Must be AHA accredited.
  • 2 years medical assisting experience in a clinic setting.
  • 2 years experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
  • 6 months Working experience in a PSJH clinic within the last 3 years.
  • Flexibility is a must; to meet the changing needs of the patients and the various clinics.
  • Ability to treat people with respect under all circumstances, instill trust in others while upholding the values of the organization.
  • Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, families, and visitors. Demonstrated PC skills (ex: MS Office and EMR use)
  • Ability to concentrate and pay close attention to detail.
  • Demonstrates awareness of current state, federal, and local laws relating to role and patient care.
  • Serves as a resource & role model for all applicable quality infection control and safety standards.
  • Serves as a resource and reinforces principles and practices governing MA role and the ability to apply them effectively.
  • Performs delegated work independently with minimal supervision.
  • Must possess advanced knowledge of vaccinations, medications, their use, to include brand and generic names related to the clinic/location supported.
  • Ability to proactively analyze, problem solve, and prioritize multiple tasks under pressure for themselves and their team.
  • Ability to develop and maintain effective working relationships with peers, practitioners and other caregivers.
  • Ability to use logic and reasoning to identify strength and weaknesses or alternative solutions, draw conclusions and identify appropriate approaches to problems.
  • Excellent collaboration and team building skills to support staff development and training, as well as daily support needs.

Preferred qualifications for this position include:

  • Graduate of accredited school for medical assistants or an equivalent combination of coursework, experience/training to qualify to sit for the CA State or National Certification exam.
  • Active CA State MA certification or active national certification/registration by AMCA, AAMA, AMT, NHA, NCCT, or NAHP as a Medical Assistant.

About the hospital you will serve.

Providence Health & Services is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.

Keywords: Providence Health & Services, Torrance , Medical Assistant III, Other , Torrance, California

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