IT Team Manager - MarTech Services

Company: American Honda Motor Co.
Location: Torrance
Posted on: March 3, 2025

Job Description:

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. -We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. -We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." -
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. -
If your goals and values align with Honda's, we want you to join our team to Bring the Future!Job Purpose

• This role at Honda is in the B2C & Martech Unit within the IT Dept. The incumbent's goal will be to provide seamless, sustainable, and innovative solutions that exceed expectations and drive trust and satisfaction with the Honda and Acura brands. We are seeking a highly skilled and experienced Team Manager to join our IT B2C & MarTech team.
• The ideal candidate will have a strong background in IT/Software Development including Agile Project and Program Management in a complex environment, with hands-on experience in managing multiple IT teams and projects simultaneously.Key Accountabilities
  • Provide strategic direction and guidance to team leads and project managers, ensuring projects are delivered on time, within budget, and meet quality standards.
  • Lead and oversee teams responsible for designing, delivering, and solutions across various platforms.
  • Act as a liaison between business stakeholders and technical teams, translating business requirements into technical solutions and vice versa.
  • Collaborate closely with cross-teams to ensure alignment to achieve common goals and successful project execution.
  • Manage vendor relationships and third-party service providers, ensuring adherence to SLAs and contractual agreements.
  • Drive continuous improvement initiatives to optimize processes, enhance efficiency, and deliver maximum value to the organization.
  • Stay abreast of industry trends and emerging technologies, providing recommendations and insights for future initiatives.
  • Mentor and coach team members, fostering a culture of collaboration, innovation, and accountability.Workstyle
    • Hybrid: At least 3 days per workweek at the aforementioned Honda corporate office locationVisa sponsorship
      • This position is not eligible for work visa sponsorship.Qualifications, Experience, and Skills
        • Education: Bachelor's degree in computer science / information technology, or a related field. Master's degree preferred.
        • A minimum of 8 years of experience managing and delivering technology projects and products
        • 7 or more years of experience in delivering technology solutions that are Consumer Facing or MarTech applications, leading development teams from inception to implementation.
        • Experience in waterfall and agile methodologies
        • Experience with Microsoft Office Suite (PowerPoint, Excel, Word)
        • Experience Managing team(s) of 5+ resources Strong understanding of:
        • CRM systems (such as Salesforce, HubSpot, Zoho, etc.)
        • -APIs and Web Services
        • Personalization Engines (e.g., Dynamic Yield, Evergage, Adobe Target, etc.)
        • CDPs (Treasure Data, Segment, Tealium, etc.)
        • Voice of Customer (VoC) platforms (e.g., Medallia, Qualtrics, SurveyMonkey, etc.)
        • Chatbots and Virtual Assistants
        • Analytical and attribution tools (Google Analytics, Adobe Analytics, etc.)What differentiates Honda and make us an employer of choice? -Total Rewards: -
          • Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
          • Regional Bonus (when applicable)
          • Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
          • Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
          • Paid time off, including vacation, holidays, shutdown
          • Company Paid Short-Term and Long-Term Disability -
          • 401(K) Plan with company match + additional contribution
            Career Growth:
            • Advancement Opportunities
            • Career Mobility
            • Education Reimbursement for Continued Learning
            • Training and Development Programs -
              Additional Offerings:
              • Lifestyle Account ( - $1K / year)
              • Childcare Reimbursement Account
              • Elder Care Support
              • Tuition Assistance & Student Loan Repayment
              • Well-being Program
              • Community Service and Engagement Programs
              • Product Programs
              • Free Drinks Onsite - -Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Keywords: American Honda Motor Co., Torrance , IT Team Manager - MarTech Services, IT / Software / Systems , Torrance, California