Participant Services Team Manager
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Participant Service Team Manager.
Key Responsibilities
Oversee daily operations of the Customer Service team to ensure
efficiency and high-quality service
Provide coaching and development to team members, setting
performance goals and conducting regular feedback sessions
Manage performance evaluations, handle promotions or disciplinary
actions, and report on team performance
Required Qualifications
3-5 years of experience in benefits administration or employee
benefits industry preferred
3-5 years of customer experience and/or management preferred
Basic computer skills and knowledge of Microsoft Word, Excel,
Outlook, and Adobe
Willingness to work outside scheduled hours or overtime as
needed
Ability to adapt to rapidly changing business requirements
Keywords: VirtualVocations, Torrance , Participant Services Team Manager, Hospitality & Tourism , Vista, California
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