Customer Service Accounts Collector- South Bay,
Company: Compex Legal Services, Inc.
Location: Torrance
Posted on: June 16, 2022
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Job Description:
Job Description Job Summary The Customer Service Accounts
Collector is responsible for accounts receivable and business to
business collections which includes, collecting on unpaid balances
and working with other departments to resolve client issues. Tasks
and Responsibilities (Essential Functions) Correspond with clients
for payment. Interface with other departments to resolve all
disputes raised by client. Provide support/documents to client as
requested. Conduct research on unpaid and disputed invoices.
Escalate unresolved disputes. Generate Dunning Letters. Manage and
update daily system generated tasks. Make contact with relevant
parties via all forms of communication. Inform clients of their
payment status and/or delinquency of account. Negotiate settlements
and/or establish a viable payment plan. Be persistent in contacting
clients. Address questions, complaints, or suggestions. Follow up
on late payment notices. Job Qualifications High school diploma or
equivalent required. Some Collections experience preferred,
Customer Service experience a plus. Strong English language verbal
and written communication skills. Ability to communicate
effectively with clients and other departments. Working knowledge
of PC software; Excel and Word preferred. Ability to handle self
under pressure with professionalism, calmness and tact. About
Compex Legal Services, Inc.: Compex is the nation---s leading
record retrieval provider. We serve thousands of law firms and the
largest insurance carriers to provide record retrieval, record
summarization, IME interface, and deposition reporting solutions
that reduce cost and cycle time. We empower our clients to make
faster, more informed decisions by streamlining across claims,
legal, and third parties. We emphasize innovation, world-class
delivery and leading-edge thinking as a competitive advantage in
delivering solutions to our clients and markets. We are on a strong
continued growth trajectory and advancing our technology strategy
is key to our future success. We are on a strong continued growth
trajectory and attracting, retaining, engaging and growing our 700
employees is key to our success. We are committed to creating a
diverse environment and is proud to be an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender
identity or expression, sexual orientation, national origin,
genetics, disability, age, or veteran status. Disclaimers We are an
equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Compex offers its full time employees Medical, Dental, Vision, 401k
and FSA. In addition, these benefits are fully paid by the company:
Basic Life Insurance, LTD and EAP. The following supplemental
benefits are also offered: Voluntary Life Insurance, AD&D,
Aflac and Legal Shield. Compex offers full-time employee benefits
including vacation; sick; and holiday. Compex is a drug-free
workplace. Please visit us at www.cpxlegal.com. Company Description
Compex is the nation---s leading record retrieval provider. We
serve thousands of law firms and the largest insurance carriers to
provide record retrieval, record summarization, IME interface, and
deposition reporting solutions that reduce cost and cycle time. We
empower our clients to make faster, more informed decisions by
streamlining across claims, legal, and third parties. We are on a
strong continued growth trajectory and attracting, retaining,
engaging and growing our 700 employees is key to our success. We
are committed to creating a diverse environment and is proud to be
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
status.
Keywords: Compex Legal Services, Inc., Torrance , Customer Service Accounts Collector- South Bay,, Hospitality & Tourism , Torrance, California
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