Customer Service Rep(08144) - 24404 S Hawthorne Blvd
Company: MAR Pizza Group - Domino's Pizza
Posted on: January 3, 2022
You got game? You got spring in your step? You want the best job
in the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's Pizza is
the perfect place for you. We are searching for qualified customer
service reps with personality and people skills. We're growing so
fast it's hard to keep up, and that means Domino's has lots of ways
for you to grow (if that's what you want), perhaps to management,
perhaps beyond. Whether it's your hobby, main-gig, or supplemental
job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS You must be 18 years of age or older. GENERAL JOB
DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock
ingredients from delivery area to storage, work area, walk-in
cooler. Prepare product. Receive and process telephone orders. Take
inventory and complete associated paperwork. Clean equipment and
facility approximately daily. Training Orientation and training
provided on the job. Communication Skills Ability to comprehend and
give correct written instructions. Ability to communicate verbally
with customers and co-workers to process orders both over the phone
and in person. Essential Functions/Skills Ability to add, subtract,
multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination
between eyes and hands/fingers to rapidly and accurately make
precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen. WORK CONDITIONS Exposure to:
Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks. In-store temperatures
range from 36 degrees in cooler to 90 degrees and above in some
work areas. Sudden changes in temperature in work area and while
outside. Fumes from food odors. Exposure to cornmeal dust. Cramped
quarters including walk-in cooler. Hot surfaces/tools from oven up
to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING Talking and hearing on telephone. Near and mid-range vision
for most in-store tasks. Depth perception. Ability to differentiate
between hot and cold surfaces. TEMPERAMENTS The ability to direct
activities, perform repetitive tasks, work alone and with others,
work under stress, meet strict quality control standards, deal with
people, analyze and compile data, make judgements and decisions.
Additional Job Details PHYSICAL REQUIREMENTS Including, but not
limited to the following: Standing Most tasks are performed from a
standing position. Walking For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food
process areas. Height of work surfaces is between 36" and 48".
Sitting Paperwork is normally completed in an office at a desk or
table. Lifting Bulk product deliveries are made twice a week or
more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing
up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are
usually lifted from floor and stacked onto shelves up to 72" high.
Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from
the workstation to storage shelves. Occasionally, pizza sauce
weighing 30 pounds is carried from the storage room to the front of
the store. Trays of pizza dough are carried three at a time over
short distances, and weigh approximately 12 pounds per tray.
Pushing To move trays which are placed on dollies. A stack of trays
on a dolly is approximately 24" - 30" and requires a force of up to
7.5 pounds to push. Trays may also be pulled. Climbing Team members
must infrequently navigate stairs or climb a ladder to change
prices on signs, wash walls, perform maintenance. Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly
station. Toe room is present, but workers are unable to flex their
knees while standing at this station. Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients. Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls,
change prices on sign, and lift and lower objects to and from
shelves. Workers reaching down to perform such tasks as scooping
cornmeal from a plastic barrel, or washing dishes. Workers reach
forward when obtaining topping ingredients, cleaning work surfaces,
or answering phones. Hand Tasks Eye-hand coordination is essential.
Use of hands is continuous during the day. Frequently activities
require use of one or both hands. Shaping pizza dough requires
frequent and forceful use of forearms and wrists. Workers must
manipulate a pizza peel when removing pizza from the oven, and when
using the rolling cutter. Frequent and/or forceful pinching is
required in the assembly of cardboard pizza boxes. Team Members
must be able to grasp cans, the phone, the pizza cutter and pizza
peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team
Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutter and pizza
peel. ADVANCEMENT Many of our team members began their careers as
delivery drivers and today are successful Domino's franchise
owners. From customer service representative to management, General
Manager to Manager Corporate Operations or Franchisee, our stores
offer a world of opportunity. DIVERSITY Our mission is to
recognize, appreciate, value and utilize the unique talents and
contributions of all individuals. To create an environment where
all team members, because of their differences, can reach their
highest potential. SUMMARY STATEMENT We take pride in our team
members and our team members take pride in Domino's Pizza! Being
the best pizza delivery company in the world requires exceptional
team members working together. At Domino's Pizza, our people come
Keywords: MAR Pizza Group - Domino's Pizza, Torrance , Customer Service Rep(08144) - 24404 S Hawthorne Blvd, Hospitality & Tourism , Torrance, California
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