Consumer Services Coordinator - Job 1070
Company: North Los Angeles County Regional Center
Location: Los Angeles
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description The Organization North Los
Angeles County Regional Center “NLACRC” is a private, non-profit
agency that is contracted with the State of California, Department
of Developmental Services, to provide services to individuals with
intellectual and developmental disabilities. NLACRC is one of the
largest regional centers in California and has proudly served the
San Fernando Valley, Santa Clarita Valley, and Antelope Valley
since 1974. We serve individuals across the lifespan from infants
and toddlers, school age children, transition-age youth, to adults
and aging adults. Department - Consumer Services - School Age 11
Supervision Receives supervision from Consumer Services
Supervisors/Managers. The Position and Job Summary • Participation
in the development of program plans for individuals; monitoring and
evaluating these plans and revising them as necessary. • Identify
and coordinate services for individuals and their families •
Documentation, completing forms and reports in accordance with
regulations and NLACRC policies and procedures. • Serve as an
advocate for individuals served by community agencies. • Schedule
and attend interdisciplinary meetings with individuals served,
family members, service providers, advocates, etc. • Identify
barriers to service delivery and implement culturally sensitive
strategies that embody empathy, trust, and respect; comfort working
in underserved and non-traditional office settings to meet our
community needs. • Rotate officer-of-the-day duties with other
Service Coordinators; assisting co-workers with special projects
and unique situations; provide case-coverage as needed; and
providing emergency on-call services when required. Employment
Standards Bachelor’s degree in psychology, social work, sociology,
or related human services field and two years of related
experience. A Master’s degree in a related subject may be
substituted for experience. Skills and Abilities Understanding of
family systems and appreciation for person-centered planning and
thinking; empowering individuals to achieve their goals. Knowledge
of intellectual and developmental disabilities, good organizational
skills, demonstrated ability to work independently and
cooperatively as a part of an interdisciplinary team, excellent
verbal and written communication skills, and proficiency with MS
Word and MS Outlook. Essential Requirements Service coordination is
a community-based position that requires meeting with individuals
served and their families in their homes, in the community, or in
our office location. Must be comfortable working with a high degree
of independence. Frequent telephone, virtual, and out-of-office
meetings required. Valid California Driver’s License and reliable
and transportation, or acceptable substitute, required. NLACRC
Offers an Excellent Benefits Package: We offer employees a variety
of health and dental plans. • Health Insurance - NLACRC pays the
full cost of coverage for certain Medical plans for employee only.
We also provide a generous contribution to additional plans that
the employee may select for employee only or employee and
dependents costs. • Dental Insurance – NLACRC pays the full cost of
the Dental DMO Plan for employees and eligible dependents. We also
offer a Dental PPO plan with a low employee monthly contribution
for employees and eligible dependents • Pre-Tax Flexible Spending
Account for eligible health care expenses • Pre-Tax Dependent Care
Flexible Spending Account for eligible dependent care expenses • No
cost Life, Accidental Death & Disability, Long Term Disability
Insurance for employees • No cost Vision plan for employees and
eligible dependents • Retirement plan - NLACRC is a member of
CalPERS which is a defined benefit plan that provides a monthly
retirement allowance for eligible employees • NLACRC offers two (2)
deferred compensation plans - 457 and 403(b) • Participate in the
Public Service Loan Forgiveness program • Participate in the
Tuition Reimbursement program • Paid Time Off – Eligible for 3
weeks of accrued vacation in the first year, 8 hours per month sick
time, education, wellness and sabbatical time • Holidays – NLACRC
offers 12 paid holidays throughout the year • Most positions are
offered a hybrid – remote option Professional Development
Opportunities & Grow th NLACRC values the professional development
of staff! Many Consumer Services Coordinators gain experience and
enter into Supervisor, Manager or Director positions. Diversity,
Equity, and Inclusion At NLACRC, we value and celebrate diversity!
In September 2021, NLACRC launched an initiative to enhance and
strengthen our commitment to diversity and belonging. Compensation
This position is non-exempt. Regular Salary: $26.86 - $37.96 per
hour. Starting salary is typically between the $26.86 and $29.65 of
the range, depending on internal equity and experience. Base Pay
Rate / Salary Range Information The actual amount offered within
the posted salary/pay rate range will depend on a variety of
factors, including degree obtained/education, experience, skills
and abilities, and other relevant job-related factors. The lower
end of salary range applies to candidates who meet minimum
qualifications or have limited years of relevant experience; the
higher end of range will apply to seasoned candidates with
considerable years of direct relevant experience. NLACRC is an
equal opportunity employer. Further, NLACRC will consider for
employment qualified applicants with criminal histories in a manner
consistent with the requirements of the City of Los Angeles' Fair
Chance Initiative for Hiring Ordinance.
Keywords: North Los Angeles County Regional Center, Torrance , Consumer Services Coordinator - Job 1070, Healthcare , Los Angeles, California
