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Supervisor Clinic-Torrance *$5,000 SIGNING BONUS*

Company: Providence
Location: Torrance
Posted on: June 17, 2022

Job Description:

Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.
Providence is calling a Clinic Supervisor (Full-time/Variable-shift) to Providence Medical Institute in Torrance, CA.
Please upload a current resume reflecting all professional relevant experience.
We are seeking a Clinic Supervisor who will oversee and develop clinical and non-clinical staff: Work in close collaboration with Practice Managers to ensure development and competency of clinical staff. Mentors and develops all staff members. Support Patient Centered Medical Home teams, removing barriers and promoting excellent patient care. Perform all duties in a manner that promotes team concept and reflects the Providence Health & Services mission and philosophy.
In this position you will:
Oversee all aspects of daily non-clinical operations in the clinic (i.e., appointments, patient flow, medical records, and registration/reception) and workflows supporting clinical staff not involving clinical decision making

Assign duties to clinical and non-clinical staff

Develop and implement the daily work schedule. Coordinates back-up staffing, as needed

Participate in all components of staff hiring (interview, selection, hiring, on-boarding, orientation, training and supervision) i.e., Patient Care Representatives, Medical Assistants, and Receptionist, performance evaluation, competency testing (with Practice Manager), staff development and motivation, promoting employee recognition

Coach employees on performance. Initiate disciplinary processes as required by policy, documenting and delivering corrective action when necessary. Final corrective action and disciplinary process could include termination. All disciplinary process must be conducted along with Practice Manager involvement

Work on a team with Nursing Quality Supervisor to assure overall effective operations of the clinic to support patient care needs

Ensure enforcement of business office policies within the clinic

Oversee the maintenance of the clinic building, offices, and equipment

Lead staff meetings

Participate in quality improvement activities as needed

Participate and/or regularly attend forums or meetings as necessary

Required qualifications for this position includes:
2 years of experience in a progressive leadership role in a clinic setting

Knowledge of health care environment, medical office policies, procedures, and human resource management practices

Strong written and verbal communication, and interpersonal skills

Knowledge of business office procedures

Adaptability to adjust processes to optimize patient access to support clinic productivity

Lead and adapt to change with evolving healthcare environment

Ability to understand the influence and impact of all decisions on the practice

Ability to build trust and accountability with each team member regardless of their area of expertise

Flexibility, confidence, initiative and creativity

Knowledge of health care environment, medical office policies and procedures, and human resource management practices

Strong written communication, verbal communication, and interpersonal skills

Ability to identify and solve problems, make decisions, and implement change and system improvements for long-term resolution

Ability to work in collaboration with other health care professionals (i.e. Physicians, Advanced Practice Providers, RNs), patients and their families

Ability to establish priorities, organize, and coordinate work activities

Telephone Avaya system (or equivalent)

Personal Computer and printer

Variety of software applications that includes Epic

FAX Machine


Preferred qualifications for this position includes:
Bachelor's Degree OR combination of college level health care management course work

Experience with Electronic Medical Records, Windows, and Excel-based software

About the location you will serve:
Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission
As expressions of Gods healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
About Us
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: Full-time
Shift: Variable
Job Category: Clinical Lead Supervisor/Manager
Location: California-Torrance
Req ID: 341634

Keywords: Providence, Torrance , Supervisor Clinic-Torrance *$5,000 SIGNING BONUS*, Healthcare , Torrance, California

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