Associate Director, Event Services

Company: Texas State University
Location: San Marcos
Posted on: May 24, 2025

Job Description:

Job Opportunities at Texas State UniversityPlease see Special Instructions for more details.

• This position requires working some nights and weekends.Posting InformationPosting InformationPosting NumberPosting Number 2025462Posting/Functional TitlePosting/Functional Title Associate Director, Event ServicesUniversity Pay Plan TitleUniversity Pay Plan Title Associate Director, Student CenterLocationLocation San MarcosDepartmentDepartment Student CenterRecruitment TypeRecruitment Type Open to AllJob TypeJob Type Full-TimeFunding SourceFunding Source PermanentMonthly SalaryMonthly Salary $6,250.00 - $6,666.66Job CategoryJob Category ExemptRequired Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
  • Minimum 7 years of experience in event planning and management, conference services, hospitality, or related field.
  • Previous customer service, supervision, and team leadership experience.
  • Knowledge of audiovisual equipment and event setups.
  • Experience managing a budget.
  • Excellent communication (written and verbal) and interpersonal skills.Preferred Qualifications
    • Master's Degree.
    • Mazevo or other event management software experience.
    • Experience in or strong familiarity with higher education.
    • Experience in event sales or marketing .Job DescriptionResponsible for the leadership, supervision, and strategic planning of all aspects of LBJSC Event Services including the direct supervision of two assistant directors (event planning and event production), and indirect supervision of five additional full-time coordinators and student employees. This position ensures the consistent development and success of all events managed by LBJ Student Center including the LBJ Student Center, JCK 11th Floor, and outdoor space reservations across campus. This position also oversees equipment inventory management and planning for all event furniture and audiovisual equipment, revises event policies and procedures, makes recommendations on event rates, and seeks out opportunities to increase revenue through reservations and optimization of space and resources.Job DutiesEvent Planning & Management- 70%
      • Interpret and ensure compliance of LBJ Student Center and University policies, guidelines, and other relevant regulations, including but not limited to use of facilities, ADA compliance, security requirements, environmental health and safety standards, and special event approval requirements.
      • Track and evaluate the success of events, monitor client satisfaction, follow up on feedback, provide recommendations for improvement, and lead changes that are consistent with market trends and best practices.
      • Responsible for inventory and asset management of all event furniture and audiovisual equipment. Utilize knowledge and necessary research to develop standards, specifications, and proposals for furnishings, equipment, and audiovisual systems (sound, lighting, and projection).
      • Monitor events, provide positive customer service, and collaborate with Event Services staff, catering staff, and other facility and campus personnel as necessary to ensure efficient operations and high customer service standards at all events managed by the LBJ Student Center.
      • Respond to inquiries, lead and attend client meetings, develop room diagrams, and enter reservation information into event management software as appropriate.
      • Develop, maintain, and revise event policies and procedures, track and report event statistics, recommend event rates, and coordinate event space allocation strategies that accommodate signature events and reflect university and divisional priorities.
      • Collaborate with marketing and communications teams to promote Event Services offerings and actively seek out new business to maximize space utilization and realize revenue potential.Administrative - 30%
        • Recruit, hire, train, and provide leadership for Event Services team members including Assistant Director of Event Planning, Assistant Director of Event Productions, Event Setups Coordinator, Technical Services Coordinator, event planners, and student employees. Directly supervise the Assistant Director of Event Planning and Assistant Director of Event Production.
        • Prepare and manage the Event Services budget including purchasing, staffing costs, and monitoring revenue.
        • Lead regular meetings, conduct trainings, and develop and maintain training manuals and resources.
        • Serve as a vital member of the LBJ Student Center leadership team, develop reports, and handle special projects, tasks, and other duties as assigned.
        • Serve as a departmental representative on relevant committees. Active attendance, participation, and reporting back is expected.Additional Information to Applicants
          • This position requires working some nights and weekends.Job Open DateJob Open Date 05/07/2025Job Close Date (posting closes at midnight)Job Close Date (posting closes at midnight) 05/27/2025Open Until Filled NoNormal Work DaysNormal Work Hours Start 8:00AMNormal Work Hours End 5:00PMPosting NoticesPosting Notices You will be required to electronically attach a resume., You will be required to electronically attach a cover letter., You will be required to electronically attach a list of references.Legal and Required NoticesTexas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
            
            Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.Why work @ Texas State?--- Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
            --- Generous paid time off: vacation, holidays, sick days and many more!
            --- Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
            --- Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
            --- An inclusive Bobcat community: join our many social networks offered on and off-campus
            --- Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
            
            
            By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, welcoming, and growing universities in the nation.Required fields are indicated with an asterisk (*).
            • * Do you have a minimum of 7 years experience in event planning and management, conference services, hospitality, or related field?
              • Yes
              • No
              • * Do you have a Bachelor's degree?
                • Yes
                • No
                • * Do you have working knowledge of audiovisual equipment and event set ups?
                  • Yes
                  • No
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Keywords: Texas State University, Torrance , Associate Director, Event Services, Executive , San Marcos, California