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Account Manager - Sales (FT)

Company: Paragon Laboratories, Inc.
Location: Torrance
Posted on: November 18, 2022

Job Description:

Paragon Laboratories is a leading contract manufacturer of Dietary Supplements in tablet, capsule, and powder forms. For over 50 years, Paragon's top-notch formulators and manufacturing personnel have been improving lives by delivering quality nutritional supplements. We are located in Torrance, California, are an Equal Opportunity Employer, and seeks an experienced Account Manager for immediate hire. This is an exciting opportunity to join a growing manufacturing company that distributes globally.Summary of Position:The Account Manager will be part of the Sales team to manage new and existing accounts, work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. This candidate will possess excellent communication and negotiation skills, customer and new product onboarding skills, and be able to address multiple levels in the organization. Ultimately, this position will be able to grow our business by building successful, long-term client relationships. This position reports to the New Business Development Manager and is located in Torrance, CA.Duties and Responsibilities:

  • Process new orders and ensure all relevant customer needs are properly communicated to multiple departments.
  • Keep customers informed on the status of their orders.
  • Advocate customer needs to the company.
  • Manage current customer orders, projects, customer and new product on-boarding, and change orders.
  • Suggest actions to improve sales performance and identify opportunities for growth.
  • Ensure that the details for an order are properly captured.Qualifications:
    • Minimum of 5+ years' experience working as a Sales Account Manager and/or Customer Service Rep.
    • Must be able to set and track sales account targets aligned with company objectives.
    • Understanding of sales and performance metrics.
    • Business acumen with a problem-solving attitude.
    • Proven ability to upsell, deliver projects, and answers inquiries on time.
    • Strong interpersonal skills, including relationship management, negotiation, and diplomacy; excellent judgment and integrity.
    • Highly proficient in Microsoft Excel and Word.
    • Highly motivated with the ability to work independently or as part of a team.Education Requirements:
      • Bachelor's degree in Business Administration, or related field.Are you a match with our Core Values of taking Pride in Your Work, Do the Right Thing, and being an Enthusiastic Team Player with a Hunger and Humility to Learn? If this is the environment you are seeking to work in, we are looking forward to receiving your resume. For more information visit our website at www.paragonlabsusa.com.

Keywords: Paragon Laboratories, Inc., Torrance , Account Manager - Sales (FT), Executive , Torrance, California

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