Jr. Account Manager

Company: Keenan & Associates
Location: Torrance
Posted on: August 3, 2022

Job Description:

Overview

The Jr. ccount Manager will work with public entity insurance pools, primarily Community College Districts, providing customer care and administrative support. The position will manage a variety of projects and tasks involving the operations of these pools. This person will be the primary point of contact and be responsible for developing strong customer relationships to ensure timely results and overall client satisfaction.

Responsibilities

AP Keenan, an AssuredPartners company, is a successful insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. AP Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. We have seen continuous growth and success, and are positioned to lead the industry into the 21st century. Together, with AssuredPartners, we continue to grow at a rapid pace, and so do the opportunities for our current and future employees. The Jr. Account Manager will work with public entity insurance pools, primarily Community College Districts, providing customer care and administrative support. The position will manage a variety of projects and tasks involving the operations of these pools. This person will be the primary point of contact and be responsible for developing strong customer relationships to ensure timely results and overall client satisfaction. Here's what you'll be working on: The Jr. Account Manager supports a minimum of three accounts. You will be responsible for: - Prepares minutes and agendas, reports and relevant documents to assure timely distribution and postings - Coordinates meetings and conferences including: securing meeting locations and scheduling hotel stays and catering - Travels to meetings and interacts with clients - Coordinates all off-site meeting activities, and takes minutes (in accordance with the Ralph M. Brown Act requirements, when applicable) - Maintains and oversees task lists developed from meetings as they pertain to assigned clients - Coordinates New member Orientation training if needed - Creates, updates, and maintains files and records including client websites - Initiates timely state filings for Statement of Facts, contractual agreements, and conflict of interest - Develops and maintains relationships with clients, prospects, and outside vendors. - Responds in a timely manner to requests from clients, and internal depts. - Performs and oversees industry accreditation process - Prepares and distributes reports, newsletters, client information, advisories, etc. - Effectively communicates with colleagues with regard to work assignments, absences, and other matters concerning the department - Works closely with the JPA Manager to respond to all client related issues with regards to JPA - Performs other tasks upon request What makes you qualified? - Insurance industry background with a focus on Account Management, client interfacing role preferred - At least one year of Administrative professional experience in a corporate office setting providing client customer service - Must have or obtain in first year of employment a California DOI Fire & Casualty license. - Ability to manage multiple projects and priorities - there are a lot of moving parts involving a lot of different people and departments (this also means you get exposure to many different areas in the company). - Excellent communication and writing skills. - Strong problem-solving skills and a solutions-oriented approach. - A drive to work independently and practice good time-management, with strong attention to detail. - Strong computer skills, including, MS Word, Excel, and PowerPoint. Experience with MS Teams is an added bonus. Why is this a great job? This is your opportunity to make an important contribution to a growing organization. You will learn a lot and get to know some fun and creative people! And AP Keenan has plenty more to offer, such as: Hybrid-work friendly from home and in the office: Work from home and one of our offices near you. Premium benefits: Great healthcare plans for you and your family, 401(k) employer match, tuition reimbursement programs, and many others. Volunteering Time Off: Want to help out at your local food bank during business h

Keywords: Keenan & Associates, Torrance , Jr. Account Manager, Executive , Torrance, California