General Manager

Company: Teaspoon
Location: Torrance
Posted on: June 21, 2022

Job Description:

About UsTeaspoon is a popular Boba tea brand founded in the Bay Area serving unique, hand-crafted tea beverages and desserts. We have now expanded to sunny SoCal! We believe that a good tasting product made with better natural ingredients and a touch of personable hospitality will let our customers really feel a difference.At teaspoon we truly believe that happy and respected employees mean happy customers, that is why this female immigrant owned shop at the Del Amo Mall in Torrance is seeking a truly special GM to help us continue to execute on this vision!Base salary will vary based on experience. We offer health benefits and additional Performance based compensation.Qualifications

• Have a great sense of ownership.
• Take initiatives to keep a high standard for the store.
• Fun personality with excellent interpersonal skills, and excited for the industry.
• Meet the expectations and requirements to achieve business goals.
• Coach and develop staff members in a professional manner to improve and enhance skills and/or when negative behavior arises.
• Work a flexible schedule. You might need to be there on weekends and holidays and whenever the store needs you.
• Walk or stand for long periods of time.
• Strong communication skills, both orally and written.General Manager Job Duties
  • Manage full store operations.
  • Display, encourage, and inspire high morale and motivation in the store.
  • Show daily attention, participation and sensitivity needed to establish credibility and promote unity in the team.
  • Delegate responsibilities to staff members and assign tasks throughout the day, ie. stocking, cleaning, etc.
  • Manage and maintain appropriate store inventory levels.
  • Ensure employees follow safety and emergency procedures.
  • Resolve customer problems or complaints by determining optimal solutions.
  • Perform cash reports, reconciling tills, cash handling, and audits.
  • Complete and confirm all sales clerks complete voucher transactions accurately using the POS system and following all company standards.
  • Streamline the flow of paperwork, such as P&L, to the corporate office.
  • Provide continual training and evaluation for store employees.
  • Assist in store housekeeping/cleaning, display maintenance, and floor moves.
  • Executes all schedules, minimizing overtime and ensuring proper coverage.We look forward to hearing from you!

Keywords: Teaspoon, Torrance , General Manager, Executive , Torrance, California