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General Manager

Company: Teaspoon
Location: Torrance
Posted on: June 21, 2022

Job Description:

About UsTeaspoon is a popular Boba tea brand founded in the Bay Area serving unique, hand-crafted tea beverages and desserts. We have now expanded to sunny SoCal! We believe that a good tasting product made with better natural ingredients and a touch of personable hospitality will let our customers really feel a difference.At teaspoon we truly believe that happy and respected employees mean happy customers, that is why this female immigrant owned shop at the Del Amo Mall in Torrance is seeking a truly special GM to help us continue to execute on this vision!Base salary will vary based on experience. We offer health benefits and additional Performance based compensation.Qualifications

  • Have a great sense of ownership.
  • Take initiatives to keep a high standard for the store.
  • Fun personality with excellent interpersonal skills, and excited for the industry.
  • Meet the expectations and requirements to achieve business goals.
  • Coach and develop staff members in a professional manner to improve and enhance skills and/or when negative behavior arises.
  • Work a flexible schedule. You might need to be there on weekends and holidays and whenever the store needs you.
  • Walk or stand for long periods of time.
  • Strong communication skills, both orally and written.General Manager Job Duties
    • Manage full store operations.
    • Display, encourage, and inspire high morale and motivation in the store.
    • Show daily attention, participation and sensitivity needed to establish credibility and promote unity in the team.
    • Delegate responsibilities to staff members and assign tasks throughout the day, ie. stocking, cleaning, etc.
    • Manage and maintain appropriate store inventory levels.
    • Ensure employees follow safety and emergency procedures.
    • Resolve customer problems or complaints by determining optimal solutions.
    • Perform cash reports, reconciling tills, cash handling, and audits.
    • Complete and confirm all sales clerks complete voucher transactions accurately using the POS system and following all company standards.
    • Streamline the flow of paperwork, such as P&L, to the corporate office.
    • Provide continual training and evaluation for store employees.
    • Assist in store housekeeping/cleaning, display maintenance, and floor moves.
    • Executes all schedules, minimizing overtime and ensuring proper coverage.We look forward to hearing from you!

Keywords: Teaspoon, Torrance , General Manager, Executive , Torrance, California

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