Customer Service Manager
Company: Prime Matter Labs
Location: Torrance
Posted on: June 20, 2022
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Job Description:
Job DescriptionCustomer Service ManagerLocation: Miami, FL /
Torrance, CAWho we are: We're Prime Matter Labs, a personal care
product manufacturer with over 35 years of experience formulating,
compounding, and filling products for some of the most successful
and respected brands in the world. We exist to bring better
products to the world by empowering our customers to bring their
ideas to life. We strive to be their most valuable partner,
delivering a level of efficiency, service, and support unmatched in
the industry. Starting in 2020 we embarked on a bold new vision to
be the leading product development and production partner in the
country for emerging and established brands. To realize that
vision, we're investing at an unprecedented level in new
technology, processes, and plans that will completely rethink the
way that brands view and interact with their manufacturer. We're
building the platform that will allow us to serve as the foundation
of our customer's branded products, from their first sample to
their million-unit product run, and every step in between.Come help
us build the future of the personal care and beauty landscape, one
partnership at a time. What we're looking for: We're searching for
a customer service professional, that has a proven track record of
excellent customer service skills. They will be a part of the
business development team, whose job is to help our most valuable
customers reach their goals by using their strong communication
skills to ensure that customers' requests are managed with flawless
coordination internally and externally. How you'll fit in: As a key
member of the team, you'll be managing multiple customers' needs
regarding project updates. You will spend your time gather answers
to customers questions, supplying production and shipping updates,
ultimately ensuring we are driving the project flow with our
customers. You will contribute to building profitable and long-term
relationships, helping us reach business objectives, and building
our organization. What you'll do:
Keywords: Prime Matter Labs, Torrance , Customer Service Manager, Executive , Torrance, California
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