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Business Integration Manager, Premium Experiences

Company: Disney Parks,Parks, Experiences and Products
Location: Torrance
Posted on: June 13, 2022

Job Description:

The Premium Experiences Business Integration Manager owns all assigned projects from creation and development to execution and delivery. You will work with the Director, Premium Experiences to set the strategic direction of Disney Special Activities, VIP Tours, Club 33 and 21 Royal, finding ways to increase revenue and provide a superior product.

You will report to Director, Premium Experiences.

Responsibilities :

  • Manage business development strategy for Premium Experiences, developing tactics to improve revenue and increase profit margins.
  • Provide peer review and partnership to Disney Special Activities, in the execution of tours, and ensuring business tactics are being implemented.
  • Identify both business and operational opportunities for Disney Special Activities and Club 33, implementing projects to address them.
  • Be a resource to all Premium Experiences leaders for event strategy and overall operation.
  • Guide Resort-wide projects that require development across multiple Lines of Business and with executive leaders.
  • Complete projects as assigned by the Director, Premium Experiences and provide them within the timelines assigned.
  • Establish department standards for technology, documentation, and communication - ensuring a proper documentation of all business and operational aspects.
  • Be an integrator across the team for both leaders and cast.
    Basic Qualifications :
    • Maintain a working relationship with the Director, Premium Experiences.
    • Provide regular status updates on assigned projects and other relevant information.
    • Communicate system, process, or collaboration items that need escalation.
    • Minimize the amount of executive decision-making needed by managing details within assigned range of authority.
    • Inspire Cast Members to ensure main plans are on-time, on-budget, and satisfy the prescribed Guest Experience.
    • Proficient at analyzing trends and data to inform decisions (ex: pricing increases, add-on experiences).
    • Stay ahead of industry trends and find unique solutions to increase revenue and bring the Premium experience to the next level.
    • Benchmark with other premium services both internally and externally.
    • Can understand business concepts to communicate them through presentations.
    • Form working relationship skills with multiple partners across the Resort.
      Preferred Qualifications:
      • Experience with finance and profit and loss statements.
      • Technical skills with experience navigating different systems.
      • Collaborate with technology partners.
      • Experience facilitating large meetings and business presentations.
      • Microsoft Office, Keynote, drawing/design tools, cloud storage tools and collaboration tools.
      • Experience with the Disneyland Resort and overall Walt Disney Company organizational structure.
      • Comfortable taking abstract direction and convert into detailed work projects.
        Required Education :
        • Bachelor's Degree
          Preferred Education :
          • Master's Degree
            Additional Information :
            This job is located in Anaheim, CA.

            Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at


Keywords: Disney Parks,Parks, Experiences and Products, Torrance , Business Integration Manager, Premium Experiences, Executive , Torrance, California

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