QA Technician

Company: DENSO TEN AMERICA Limited
Location: Torrance
Posted on: June 20, 2022

Job Description:

Job Description POSITION SUMMARY / PURPOSE
Conducts technical analysis on Electrical/ Electronic -products related to internal/external reported concerns in support of problem solving processes.
KEY JOB DUTIES / RESPONSIBILITIES
Major responsibilities of the position are listed below. - To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. - Other duties, assignments and specific projects may be assigned at the discretion of management. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Provides technical assistance to team members.
Performs product analysis in accordance with customer and internal requirements

Provide technical reports and/or data analysis in accordance with customer and internal requirements.

Support customer analysis activities such as customer warranty parts analysis.

Develop and implement analysis work instructions.

Support customer line patrols and or containment/sorting as required.

Support preparation of monthly customer quality reports.

Performs product reliability tests and evaluations.

Supports development, fabrication and maintenance of test equipment & including calibration program.

Other duties as assigned to support the QA function.

Analysis
Conducts analysis per established processes to component level failure.
Determines root cause(s) potential and real - including verification via ABA analysis and other methods.
Supports follow up of root cause(s) with appropriate source (mfg, parts supplier, design, etc) to identify countermeasure.
Complete detailed analysis reports with analysis results, root cause(s), countermeasures and enters them into the company analysis data base.
Works directly with engineering community to support analysis, root cause and countermeasure determination.
Supports customer analysis and reporting process.
Communication Activities
Develop and maintain strong working relationships with key program and manufacturing team members.
Attend meetings (as requested) and report status of analysis activities issues to appropriate entities.
Communication of product analysis status, plans and data to appropriate entities.
Provide analysis information appropriate entities via email and applicable on line reporting systems.
Supervisory Responsibility :
No Supervisory responsibilities
EDUCATION / EXPERIENCE / LICENSE / CERTIFICATIONS
Technical (bachelors or associates) college degree or equivalent required. - Minimum of 2-4 years technical experience in an automotive related industry. Strong coordination and communication skills. - - Experience in successfully handling technical analysis.
Comprehensive knowledge and experience with technical specifications, hands on electronic analysis activities and ability to establish and follow appropriate analysis processes. - Ability to participate in analytical problem solving using 5 Why's, Cause / Effect diagrams, 8D, 5 Phase, etc.
Experience with automotive and electronic vehicle control systems desirable.
Understands requirements and applicability of QS-9000 or TS 16949.
SKILLS & ABILITIES
LANGUAGE SKILLS :
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATH ABILITY :
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY :
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
COMPUTER SKILLS :
To perform this job successfully, an individual should have knowledge of Microsoft Office- Word, Excel, and PowerPoint.
COMPETENCIES
Competency Group #1 : Personal / Interpersonal Skills
Exceeding Customer Expectations -Provides timely and professional service to both internal and external customers; is responsive to customer needs and requests; is always courteous to the customer and considers the needs of the customer when making decisions. Has sufficient knowledge of products and services, builds rapport, and helps customers enthusiastically; communicates well with customers and follows up as necessary; is always professional and represents the organization positively.
Communicating Effectively -Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message. - Changes interpersonal style and approach based on circumstance or audience; works hard with all kinds of people and workgroups; does not judge others.
Accountability - Takes accountability for his/her actions and their consequences, both good and bad, owns mistakes and uses them as opportunities for learning and development.
Building Fostering Teamwork -Is an honest and dependable team player who contributes to group collaboration and consensual decision making and shows empathy and respect for others. Builds and maintains good working relationships.
Competency Group #2: Work Results
Delivers High Quality Results - Effectively organizes and balances tasks and priorities. Delivers on commitments; finishes tasks on time and critically reviews work to ensure quality and accuracy.

Continuous Improvement -Uses formal and informal tools and techniques to achieve operational excellence. Maintains a constant focus on efforts to improve performance, quality and efficiency of work processes.
Competency Group #3 : Job Specific Expertise
Applies Job-Specific Expertise - Understands and masters the skills, knowledge, and tasks associated with his/her job; effectively applies specialized knowledge and skills to perform daily work tasks.
Profession Specific Competencies-Technical
Solving Complex Problems - Thinks through complex problems and information using traditional and innovative approaches to identify effective solutions. - Breaks down large problems into smaller, more manageable components; identifies key factors that influence the viability of different solutions; clarifies information needed to solve problems. - Anticipates, detects, and prevents problems using a variety of methods and approaches.
PHYSICAL DEMANDS / WORK ENVIRONMENT
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Peripheral vision. - While performing the duties of this Job, the employee is regularly required to use fingers and hands. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Keywords: DENSO TEN AMERICA Limited, Torrance , QA Technician, Engineering , Torrance, California