Remote Support Engineering Lead

Company: VirtualVocations
Location: Torrance
Posted on: May 9, 2022

Job Description:

An audio technology company is filling a position for a Remote Support Engineering Lead.

Candidates will be responsible for the following:
Hiring and growing a highly skilled support engineering team
Documenting processes and monitoring application performance metrics
Providing front-end support to customer success and engineering teams
Qualifications for this position include:

Experience leading a support engineering organization across multiple platforms
Experience with our tech Stack: Vanilla JavaScript, React, TypeScript, Firebase, Node.js, Next.js
You show good judgment and instincts in decision making
You maintain SLA's through the implementation of proactive issue
Able to prioritize in complex, fast-paced environment
You can setup and configure mechanisms to prevent prolonged outages

Keywords: VirtualVocations, Torrance , Remote Support Engineering Lead, Engineering , Torrance, California

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