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Patient Care Administrator

Company: Vitas Healthcare
Location: Torrance
Posted on: June 6, 2024

Job Description:

The Patient Care Administrator is a member of the Senior Management Leadership Team, and is responsible for maintaining overall clinical, fiscal, and financial integrity of patient care, while meeting internal and external customer needs Salary Range: $86000 - $143400 /AnnualThe Patient Care Administrator is a member of the Senior Management Leadership Team, and is responsible for maintaining overall clinical, fiscal, and financial integrity of patient care, while meeting internal and external customer needsJOB RESPONSIBILITIESPatient Care ServicesAssures that the mission, philosophy and values of VITAS are upheld in the delivery of patient care services.Ensures that Hospice care is provided to the ultimate satisfaction of patients and their families.Actively collaborates with Team Manager(s), Medical Director, and Admissions Department on clinically complex cases.Works in collaboration with the Admissions Manager to ensure patient care resources are available for pending admissions.Acts as a clinical resource in collaboration with the Medical Director.Works in collaboration with the Medical Director and the Senior Management team regarding the process for all alive discharges in the program.Oversee the program clinical operations staff adherence to policies, procedures, and standards.Staff Supervision and ManagementResponsible for the oversight of hiring, training, supervising, coaching and mentoring of clinical operations staffInterviews, hires, supervises, mentors and evaluates the performance of direct reports.Oversee and participate as needed in counseling and termination of clinical operations staff.Facilitates and participates in regular meetings with direct clinical operations leadership team.Recurring individual mentoring meetings with direct reports onsite and in the field.Ensures that the clinical managers are efficiently managing resources to meet patient and family needs.Assume responsibility of program management roles as neededIdentify potential key leaders and mentor for career succession.Participates as a mentor for orientation and ongoing development.Quality Improvement/Regulatory ComplianceCollaborates with senior management, direct reports, performance improvement specialist, and other programs in identification of trends, and potential Performance Improvement Plans as well as participating in and providing overall direction for clinical Performance Improvement Plans.Ensures all program-required audits are completed.Collaborates with Medical Records Claims Review Team for external audits and records requests, to ensure timely and accurate submission of requested documentation.Proactively prepares for potential internal and external surveys, assuring compliance with policies, procedures, standards, Federal, State and local regulations are followed.Actively participates in internal and external committees relevant to the program.Customer Service/Sales and MarketingWorks in conjunction with program management in identifying referral sources and additional educational requests.Actively participates in sales/admissions meetings.Ensures that patient/family grievances are resolved timely and satisfactorilyEnsures proactive customer service and process/standards are followed.Fosters relationship with external customers, referral sources, and regulatory personnel including soliciting feedbackParticipates in community functions and professional organization as requiredWorks in collaboration with the senior management team to foster employee satisfaction.Resource ManagementIdentifies opportunities in resource management and utilization by oversight and review of clinical operations including but not limited to labor, pharmacy, medical supplies, equipment and mileage.Utilizes trend reports, dashboards, income statements, financials and other reports to identify trends and opportunities for Performance Improvement Plans.Responsible for development and implementation of Action Plans associated with identified areas of improvement.Collaborates with senior management in the budget and strategic planning process.JOB REQUIREMENTSThe ability to utilize and analyze management reports.Excellent communication skillsStrong interpersonal skills within all levels of the organizationQUALIFICATIONSCurrent Registered Nurse License to practice in the state where the VITAS Program is located.Two years of home health and hospice experience.Four years of healthcare management experience.Hands-on fiscal and budgetary experience.PCA Requirements and Qualifications by State : CARegulationCalifornia Standard of Quality Patient Care: Section 5.3 Director of Patient Care ServicesPCA Requirements and QualificationsDirector of Patient Care Services RequiredRN with BSN or another health related field and3 years experience within last 5 in hospice, home health, primary care clinic, or health facility andOne year in a supervisory or administrative positionORRN with 4 years experience in last 5 in a hospice, home health agency, primary care clinic or health facility andOne year in a supervisory or administrative capacity.EDUCATIONBachelors degree in Nursing or related field from an accredited college or university or the international equivalent preferred. See table above for specific requirements per state.SPECIAL INSTRUCTIONS TO CANDIDATESEOE/AA M/F/D/VVITAS Healthcare is the nations leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, youll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heardfind your purpose at VITAS today.Benefits Include:- Competitive compensation- Health, dental, vision, life and disability insurance- Pre-tax healthcare and dependent care flexible spending accounts- Life insurance- 401(k) plan with numerous investment options and generous company match- Cancer and/or critical illness benefit- Tuition Reimbursement- Paid Time Off- Employee Assistance Program- Legal Insurance- Roadside Assistance- Affinity ProgramMany of our positions offer the opportunity to work day or night shifts, weekdays or weekends.Choose a Career with VITASby Jobble

Keywords: Vitas Healthcare, Torrance , Patient Care Administrator, Accounting, Auditing , Torrance, California

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